Retail And Business > Murray's Guns

Turnaround time?

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Curly Howard:
I got my rifle back a few days ago.  He did more work than he was supposed to do.  So far it works fine with all the ammo I've tried.  I have a lot of different lots of ammo so I'm not sure if I shot any from the lot that gave me problems but that will just have to wait and see.  I'm satisfied.  Things could have been smoother but I understand getting in a bind.

shootemup:
 Has anyone else had a big delay ?  I have 2 I am considering  sending to Ben, but I'd like to hear from him on here first to see how long it REALISTICALLY would be for a turnaround time. I know it's more than a wave of a magic wand, but I don't want to wait for spring before I get them back.  I want neck/throat mod and possibly install spring f/p.

Does the reamer come w/instructions?  I could probably have a gunsmith around here do it,in exchange for the reamer, if Ben's backed up .

Curly Howard:
Just for the record I don't consider the turnaround time I had to be too long.  My only problem was expecting to get the gun long before I did based on what I was told.

trianglevelvet:
I understand that Murray's does top notch work.
I think the last time I messaged him about turn around time he told me approx 12 weeks for the neck+throat and spring loaded firing pin. I think it was November when I inquired.
I want to send my barreled action to him, but I'd rather not be without it for the entire springtime season.
Ben Murray has done a great service to sks owners, developing the firing pin and popped primer remedies.
Too bad there isn't a way to send a deposit for a "spot in line" then send in the rifle by or before an appointed date to keep the "spot" , and get it back a week or 10 days later.
That would be great.
( better than the rifle sitting in the shop waiting in line to get worked on)

murray:
We appreciate the kind words trianglevelvet! “That’s good enough” is never acceptable to us, only “correct” and the best we can do.

And to Curly Howard and shootemup…(and everyone else affected)our apologies for the lack of communication and not being able to return your items more promptly!

It’s been just over a year since the OP posted his question, so allow us to describe a year in a Gunsmiths shop, this last year specifically. (and don’t ask me to describe 2013)

F Pin Kit Installations, Carrier machining, Bolt machining for detachable mag use, Hammer/Sear/Trigger Installations and the usual walk through the door miscellaneous jobs kept us quite busy through the usual slow time of summer ’14 and even summer ‘15. Then we introduced the “Neck & Throat” service that has been 100% effective at stopping a decades old problem of primer failures, and about that same time guys started wanting G-9 adapters and Bullpup stocks installed, (and we lost an employee) and we suddenly found ourselves somewhat overwhelmed in a matter of less than 30 days.

Not going to lie, the first Bullpup took longer than it should but once the 2nd and 3rd were done, that became very manageable. And we weren’t completely on board with the G-9 until we discovered a simple fix for a slight flaw we found in the design. But we struggled and worked overtime to try and deliver in a time frame we knew customers would be comfortable with for quite some time. (and obviously failing quite a few times)

But announcing today…the new employee, Richard, who will soon introduce himself here, has done a bang up job his first month of showing how he can be a team member, understand the concepts and designs of the guns he is working on, and simply helped us get in a position where the turnaround has gone from 90 days and above (for a very few) to likely less than 60 days, and in some cases now, even less than 30 days.

Now if due to posting this, more than 50 packages arrive next week, that might cause us to quickly edit or amend this post. But we’re ready to handle the workload much better and have plans to increase the efficiency around here even more. And in the not too distant future, is a new website that should have all the bells and whistles that allow you to actually track the progress of your job and supply you an expected finish date. They say it will be I-Phone and I-Pad compatible so the old dinosaur is coming out of the dark ages…finally.

There were many, many of you that went over and above with your patience with us and we are extremely grateful! And we’re looking forward to making SKSs run better and safer for many more of you in the coming months and years.

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