NEVER shop from OpticsFactory.com.

[projo198]

Ordered a railed handguard for an MP5, it was advertised as fitting any MP5 platform. Got it and apparently it's either Airsoft or .22, there is NO WAY it will fit past my barrel.

Submitted a return request. Waited. Emailed. Emailed 3 times now, return request still shows "pending". It has been 3 weeks now and no response. No phone number to call either.

Buyer beware.

[bulldog136]

Wow, surprised they won't even reply

[projo198]

Wow, surprised they won't even reply

I typically don't order from companies without phone numbers listed, but I forgot to check this one.

[bulldog136]

Just a thought, did you check your junk mail?

[projo198]

Just a thought, did you check your junk mail?

Ya, I searched my whole Gmail for their name and relative words they may have used. Nothing.

[Greatguns]

Site says they are based in Oregon. Contact the coordinating BBB. If they are even half way legit you should be able to get their number from the BBB?????

[projo198]

Site says they are based in Oregon. Contact the coordinating BBB. If they are even half way legit you should be able to get their number from the BBB?????

Thanks Alan, I'll give that a shot!

[projo198]

Well no luck there. The BBB doesn't list their business and to file a complaint they want address and phone number, and i can't find that info anywhere.

[projo198]

Guess this is the best I can do.

Due to no response on multiple attempts to contact you regarding following order I will be filing a complaint with the Better Business Bureau of your state. Thank you.

Order #1353

Price $28.99

Customer JAMES HENRY

Order Date Feb 4, 2015

Return Request Date Feb 10, 2015.